Saturday, May 15, 2010

Hotel Review: Hotel Park Premiere, Gurgaon

Strength: Good 4 Star Amenities, proactive staff Weaknesses: Inaccessible and far aware from important landmarks in Gurgaon, swimming pool is a sham, food variety not upto the mark. Quality Inn Bliss which is located within 2 kms, scores much better on all these points

This hotel is a Business hotel which is not very accessible and is located in Phase 5 Gurgaon. This is about a 1.5 kilometre walk from the Signature tower in Phase 5 where you will find the nearest ATM. The issue with this hotel is that you will not even find any cycle rickshaw guy nearby and hence you will have to walk for all the short distance commuting which can be a pain in the heat. I stayed in this hotel for 4 nights in early April 2010 and was pained at not having an ATM / Shopping complexes nearby (bit I guess this is a problem with Gurgaon as a whole).

This is a 4 Star Hotel with 4 Star amenities and is priced moderately at Rs.5500 per night for single occupancy. When I compare this hotel to Quality Inn Bliss which is also located nearby, I think that Quality Inn, Bliss is much better as they offer the same services and better accessibility at Rs.3000 per night (unless this was a corporate rate which was extended to me).

The room was pretty classy and upto the mark, I would say it was almost bordering on 5 Star accommodations and there was nothing wrong with the room per se. They have a swimming pool which is so small, that I think it was slightly larger than the size of a regular bath tub. In my 4 days there, even though it was hot, I did not see more than one person in the swimming pool as I do not thick there was enough space for two people to fit in. The gym and the spa at the Park Premier, Gurgaon are also nothing to write home about.

The room service was good but very very over priced, simple Tea and Toast would come to Rs.200 and that definitely blew a huge hole in my pocket. The restaurant was not upto the mark as well. The buffet spread is not very appealing and I would once again state that Quality Inn, Bliss which is not located very far away is much better on this aspect.

The checkout process was very cumbersome, and as I had booked through the travel agent, the hotel staff refused to issue me a bill. They conveyed that I would need to get the bill from the Travel Agent which was ClearTrip in this case. I had a huge fight with the staff due to this.

I know I have been scathing in my review, but I feel that travelers and reader are much better staying in Quality Inn Bliss as compared to the Park Premier, Gurgaon. While the hotel room is good several other services offered spoil the show completely.

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